Vacancy caducado!
Hillside Pet Clinic is searching for a Customer Service Representative (CSR) to join our staff. Part and full time positions are available at our animal hospital. We are an AAHA accredited, six doctor small animal practice. Our long-established practice has a loyal clientele, and our focus is Fear Free, quality care for dogs, cats, avian, reptiles and other exotic animals.
Applicants must demonstrate strong communication and organizational skills, ability to multi-task, and handle stressful situations while delivering excellent customer service. Friendliness, eagerness to help and a strong sense of compassion for our clients and their pets is crucial for success in this position. Physical requirements may include being able to lift and carry up to 40 pounds. Previous experience in the veterinary field is a plus!
Requirements for the position include, but are not limited to the ability to:
Provide exceptional customer service
Work as an integral member of a team in a fast paced environment
Maintain medical records, ensuring that required medical and legal documentation is accounted for
Accurately relay account of client’s medical complaint(s) to healthcare team member
Learn and understand basic medical terminology and procedures
Interact with clients and their pets in a compassionate, patient and tactful manner
Receive incoming and place outgoing calls to clients in a friendly, professional manner for the purpose of scheduling, confirming and following up on appointments
Receive and maintain accurate financial transactions
Work independently on assigned tasks
Accept direction on given assignments
Utilize standard office/business equipment
We are open M-F, 7:30am-6pm and Saturdays 8am-3pm. We offer flexible scheduling, with 4x10 hour days or 5x8 hour days available with rotating Saturdays. We offer a competitive hourly wage and great benefits for full time employees including: health insurance, paid vacation, paid holidays, CE, 401k, uniform allowance and generous pet discounts. The screening process requires a basic background check and drug screening.
No phone calls please.
Please reply with cover letter and resume.
Vacancy caducado!