Vacancy caducado!
GCIs Supv, Operations Data Reporting will oversee
and supervise a team to coordinate with Network Operations Management teams and
stakeholders to provide data analysis in a variety of analytic solutions to aid
in decision making in regard to quality assurance practices, compliance and
deliverables to the customer. Essential Duties of Position: This position requires to:
Fully own the mission, goals, operations, and
results of the team. This responsibility
is non-delegable.
Provide strong leadership to the team. This includes generating enthusiasm and
shared commitment; identifying and setting new directions; teaching, growing,
and empowering; owning outcomes; and leading by example. This responsibility is non-delegable. Specific leadership duties include:
Establishing the vision and tone for the
department, consistent with company culture and mission;
Establishing clear goals and performance
expectations.
Hiring individuals who can accomplish those
goals and meet those expectations, and providing them the open communications,
training, tools, and mentoring they need to be successful and develop
professionally, and a development path commensurate with capabilities and
potential.
Providing clear and accurate feedback to
individuals and teams on a timely and consistent basis. Identifying and
addressing performance problems early and effectively before they damage GCIs
interests and demoralize other employees.
These processes include annual performance reviews, compensation
adjustments, promotions, demotions, transfers, and disciplinary actions up to
and including termination.
Responsible to provide; delivery of high-quality analysis
and work to grow analytics offerings. Ensure data integrity by implementing
quality assurance practices and compliance with deliverable reporting
requirements through quality data audits and analysis. Identify and define both
process and data improvements.Working with the management team; provide stakeholders data
requirements and with internal/or external resources to develop tools and
services such as segmentation, modeling, dashboard development, decision aids,
and business case analysis to support the organization. Develop and lead departmental efforts to cooperatively
introduce substantive improvements to the companys processes, operations or
practices to drive growth and revenue.
Define and communicate system rules, requirements, and enhancements. Responsible for hiring, leading, developing and managing the
performance by those reporting to this position, establishes and communicates
clear performance expectations, and makes recommendations for salary
increases. Sets the tone for continuing
training requirements of key individuals to ensure that the team is prepared to
take full advantage of key advances in the technologies used by GCI to improve
and add new services for our customers. Provide timely annual performance
reviews to all direct reports and ensure that all employees within the
department receive annual performance reviews on time. Responsible for team
results and recommends and /or approves promotions, demotions, transfers or
disciplinary actions up to and including termination. Maintains union free
workforce through effective communication and regular feedback to employees
regarding their performance against expectations and use of effective
performance recognition of groups involved.Job Qualifications:Knowledge, Skills and Ability:
Excellent people skills - ability to manage
performance, motivation, and counseling of different levels of employees in a
varied environment.
Leadership - ability to lead a team to high
levels of performance while maintaining morale and personal growth for the
employee.
Analytical skills - ability to analyze problems
and provide analysis using multiple analytical tools.
Excellent communications skills - both verbal
and written. Must be able to articulate information in presentation format in
front of internal and external customers.
Demonstrated Project management experience
Budget development and management experience
Minimum qualifications:
Minimum of 4 years of data analysis experience
of increased responsibility for the successful growth, operation, maintenance,
and availability of complex reporting. Minimum two years
lead/supervisory/managerial role.
High School diploma or equivalent required.
Bachelors Degree in Business Analytics or
relevant field.
Or a combination of relevant work experience
and/or education sufficient to perform the duties of the job may substitute to
meet the total years required on a year-for-year basis.
Certifications:
Industry Specific Certifications are highly valued and contribute toward
education.
Reporting Relationships:Position reports to:
TBD at time of placementNumber of Direct Reports (if applicable): two or more Physical Requirements: Physical effort may include stooping,
kneeling, touching, reaching, standing, grasping, talking, hearing and
repetitive motions. Clarity of vision to
see near, mid-range, and color. Ability
to lift and carry 25 lbs. Working Conditions: Most activities conducted in office
environment at a desk with a computer and phone under pleasant climatic
conditions. Work can be intense and stressful and involve long periods using
computer terminals or the equivalent.
Must be able and willing to work flexible hours including, but not
limited to, weekends, holidays, evenings, before or after normal shift hours
and at other company locations.Must be able to travel in Alaska and out of state. The
position location may vary depending on need. This position may require
extended hours and/or weekend schedules.
Must be able to remain productive with interruptions, distractions and
noise. The company and its subsidiaries operate in a 24/7
environment providing critical services to Alaskans and may need to respond to
public health and safety matters or other business emergencies. Due to business
needs employees may be contacted outside of the normal business hours to
respond to the immediate emergency. Driving Requirements (if applicable): Must possess and maintain a valid drivers
license, proof of insurance and a satisfactory driving record.EEO: EEO: We are an equal opportunity employer and all
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or another characteristic
protected by law.Disclaimer: The above
information on this description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualification required of employees assigned to this job.3.2020GCI's Supv, Operations Data Reporting will oversee
and supervise a team to coordinate with Network Operations Management teams and
stakeholders to provide data analysis in a variety of analytic solutions to aid
in decision making in regard to quality assurance practices, compliance and
deliverables to the customer. Essential Duties of Position: This position requires to:
Fully own the mission, goals, operations, and
results of the team. This responsibility
is non-delegable.
Provide strong leadership to the team. This includes generating enthusiasm and
shared commitment; identifying and setting new directions; teaching, growing,
and empowering; owning outcomes; and leading by example. This responsibility is non-delegable. Specific leadership duties include:
Establishing the vision and tone for the
department, consistent with company culture and mission;
Establishing clear goals and performance
expectations.
Hiring individuals who can accomplish those
goals and meet those expectations, and providing them the open communications,
training, tools, and mentoring they need to be successful and develop
professionally, and a development path commensurate with capabilities and
potential.
Providing clear and accurate feedback to
individuals and teams on a timely and consistent basis. Identifying and
addressing performance problems early and effectively before they damage GCI's
interests and demoralize other employees.
These processes include annual performance reviews, compensation
adjustments, promotions, demotions, transfers, and disciplinary actions up to
and including termination.
Responsible to provide; delivery of high-quality analysis
and work to grow analytics offerings. Ensure data integrity by implementing
quality assurance practices and compliance with deliverable reporting
requirements through quality data audits and analysis. Identify and define both
process and data improvements.Working with the management team; provide stakeholders data
requirements and with internal/or external resources to develop tools and
services such as segmentation, modeling, dashboard development, decision aids,
and business case analysis to support the organization. Develop and lead departmental efforts to cooperatively
introduce substantive improvements to the company's processes, operations or
practices to drive growth and revenue.
Define and communicate system rules, requirements, and enhancements. Responsible for hiring, leading, developing and managing the
performance by those reporting to this position, establishes and communicates
clear performance expectations, and makes recommendations for salary
increases. Sets the tone for continuing
training requirements of key individuals to ensure that the team is prepared to
take full advantage of key advances in the technologies used by GCI to improve
and add new services for our customers. Provide timely annual performance
reviews to all direct reports and ensure that all employees within the
department receive annual performance reviews on time. Responsible for team
results and recommends and /or approves promotions, demotions, transfers or
disciplinary actions up to and including termination. Maintains union free
workforce through effective communication and regular feedback to employees
regarding their performance against expectations and use of effective
performance recognition of groups involved.Job Qualifications:Knowledge, Skills and Ability:
Excellent people skills - ability to manage
performance, motivation, and counseling of different levels of employees in a
varied environment.
Leadership - ability to lead a team to high
levels of performance while maintaining morale and personal growth for the
employee.
Analytical skills - ability to analyze problems
and provide analysis using multiple analytical tools.
Excellent communications skills - both verbal
and written. Must be able to articulate information in presentation format in
front of internal and external customers.
Demonstrated Project management experience
Budget development and management experience
Minimum qualifications:
Minimum of 4 years of data analysis experience
of increased responsibility for the successful growth, operation, maintenance,
and availability of complex reporting. Minimum two years
lead/supervisory/managerial role.
High School diploma or equivalent required.
Bachelors' Degree in Business Analytics or
relevant field.
Or a combination of relevant work experience
and/or education sufficient to perform the duties of the job may substitute to
meet the total years required on a year-for-year basis.
Certifications:
Industry Specific Certifications are highly valued and contribute toward
education.
Reporting Relationships:Position reports to:
TBD at time of placementNumber of Direct Reports (if applicable): two or more Physical Requirements: Physical effort may include stooping,
kneeling, touching, reaching, standing, grasping, talking, hearing and
repetitive motions. Clarity of vision to
see near, mid-range, and color. Ability
to lift and carry 25 lbs. Working Conditions: Most activities conducted in office
environment at a desk with a computer and phone under pleasant climatic
conditions. Work can be intense and stressful and involve long periods using
computer terminals or the equivalent.
Must be able and willing to work flexible hours including, but not
limited to, weekends, holidays, evenings, before or after normal shift hours
and at other company locations.Must be able to travel in Alaska and out of state. The
position location may vary depending on need. This position may require
extended hours and/or weekend schedules.
Must be able to remain productive with interruptions, distractions and
noise. The company and its subsidiaries operate in a 24/7
environment providing critical services to Alaskans and may need to respond to
public health and safety matters or other business emergencies. Due to business
needs employees may be contacted outside of the normal business hours to
respond to the immediate emergency. Driving Requirements (if applicable): Must possess and maintain a valid driver's
license, proof of insurance and a satisfactory driving record.EEO: EEO: We are an equal opportunity employer and all
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or another characteristic
protected by law.Disclaimer: The above
information on this description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualification required of employees assigned to this job.3.2020
Vacancy caducado!