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Frontier Tutoring LLC
Position: Student Success ManagerPrimary Location: Anchorage Center (500 E. Tudor Rd. Ste. 100, Anchorage, AK)About Frontier Tutoring
Frontier Tutoring is how Alaskans get ahead. Founded in 2008 by UAA students, Frontier Tutoring today is the largest Alaska-based test prep and tutoring brand, serving students from our center in Anchorage. Through our academic tutoring, SAT®/ACT® prep, and college admissions consulting programs, we are uniquely positioned to empower our students to succeed at every stage of their journey from middle and high school to college.Typical Responsibilities
Reports To: Executive DirectorThrough training, master the essentials of testing and college admissions strategy
Serve as the Student Success Manager for a cohort of students, where you will manage student outcomes (e.g., SAT/ACT score improvement), drive instructor procedural execution and student engagement, and ensure customer satisfaction
Meet or exceed a monthly revenue generation standard by deploying your testing and college admissions expertise to:
Recommend additional Frontier Tutoring programs to existing students, as appropriate, based on their college admissions or scholarship goals
Follow up with parents of students who have participated in our free practice SAT/ACT events and demonstrate a need to improve their scores relative to their college admissions or scholarship goals
Engage with prospective customers who contact our office with questions
Train, develop, engage, and manage the performance of a group of Tutoring Specialists as their Team Lead
Represent Frontier Tutoring as a marketing ambassador by meeting with school staff to educate them on our free and paid programs, managing practice SAT/ACT events, delivering school presentations and workshops, and/or serving on community boards or committees
Provide other management/operational/analytical support and work on special projects, as required and based on your professional interests
If you have established subject matter expertise and an interest in working directly with students, up to 25% of your time may be allocated to billable educational service delivery (e.g., providing academic tutoring, serving as an SAT/ACT prep instructor, providing college admissions counseling services, etc.), for which you will receive company training
Critical Qualities, Skills & Experience
Bachelor's degree
Minimum 1 year of business, sales, or operational leadership experience
Ability to master the fundamentals of test prep and college admissions strategy through training
Willingness to generate sales by recommending products to empower students to achieve their college admissions and scholarship goals
Interest in student success
Be a friendly people person - able to quickly establish rapport with colleagues, customers, prospects, and students
Demonstrated ability to lead other team members
Willingness to work limited evenings and some weekends (schedules are set in advance, take into account individual preferences, and feature flexibility in general work hours)
High degree of computer literacy and ability to quickly master multiple software programs
General Position Information
In our Academic Tutoring business unit, Frontier Tutoring serves students in grades 5-12 and college. Our product focus revolves around college-bound high school students. Mandatory paid training in our instructional methodology (The Frontier Advantage) and our relationship-based, consultative service model supplement your subject-matter knowledge.
Frontier Tutoring assigns students to Tutoring Specialists based on subject matter and scheduling requirements
Qualified Tutoring Specialists may also be trained for and assigned to our SAT/ACT prep business unit
Safety and Security-Related Qualifications
Must be willing to submit to a fingerprint-based state (DPS) and federal (FBI) criminal history records check administered by State of Alaska Department of Public Safety (fingerprinting, processing, and administrative fees paid by Frontier Tutoring)
Must be legally eligible to work as an employee in the United States
APPLICATION: Fill out our online application at https://www.frontiertutoring.com/jobsite?jobId=WpNcGkSrEPiEPlease note: Qualified applicants can expect to interview during the first two weeks of June with an expected start date for the position on or about July 1, 2020.
Vacancy caducado!