Job Details

ID #2129185
Estado Alaska
Ciudad Anchorage / mat-su
Full-time
Salario USD TBD TBD
Fuente Alaska
Showed 2019-04-25
Fecha 2019-04-15
Fecha tope 2019-06-14
Categoría Servicio al cliente
Crear un currículum vítae

Great Alaskan Holidays - Customer Service Associate (Seasonal) (Anchorage)

Alaska, Anchorage / mat-su 00000 Anchorage / mat-su USA

Vacancy caducado!

All Applicants must apply in person at 9800 Old Seward Hwy.

Position Title: Customer Service Associate

Wage:$17.00 per hour based upon: $13.00 per hour Base Pay

Plus 1.00 per hour Time Card Bonus

Plus 1.00 per hour End of Season Bonus

Plus 1.00 per hour Safety Bonus

Plus 1.00 per hour Wellness Bonus

Working Conditions: Five days a week. Day off varies. A½ hour lunch.

Between 6:30 am to 8:00 pm (shift start and end times can vary), typically 30 to 45 hours per week

Supervisor: Customer Service Supervisor

Organizational Unit: Customer Service

Essential Duties and Responsibilities:

Responsible to check out motorhomes to rental clients. Includes such tasks as preparation of rental contracts and associated paperwork.

Responsible to check in motorhomes for returning clients and complete return rental contracts and return checklists

Responsible to complete Exhibit A documents on motorhomes

Responsible to drive company motorhomes, positioning them for cleaning, repair or rental as needed

Responsible to transport clients to/from airport, and assist clients with their luggage.

Responsible to assist clients with concerns and/or complaints.

Responsible to maintain organization of the luggage storeroom.

Responsible to assist in opening and closing of business for rental season. Includes such tasks as inventory and preparation of vehicles for rental, storage and/or sale.

Responsible to assist in maintaining the neatness and safety of work area and common areas such as the lunchroom.

As needed, responsible to assist the Production Line Team in preparing motorhomes for rental.

Responsible to maintain rental item inventory, cleanliness and readiness for rental.

Responsible to assist Maintenance Department in completion of weekly parts/supply inventory.

All other duties as assigned.

Knowledge, Skills and Abilities:

Must have current Alaska Driver's License, an Excellent Driving Record (no violations) and maintain same during employment. Current copy of driving record is required prior to beginning employment. Insurance requirements do not allow the hiring of applicants that have been convicted of reckless driving or driving while intoxicated. Insurance requires that drivers of company van be at least 25 years of age.

Must be able to lift loaded suitcases - lifting in and out of pick up vehicle, office, and luggage storage. Approximately 70 pounds.

Must be able to deal with clients and resolve customer complaints.

Must be able to pay consistent attention to detail. Extremely high level of accuracy required in connection with client records, files and contracts.

Must be self-motivated in looking for, finding and completing tasks that contribute to the operation of the business.

Must punch in and out for the workday and in and out for your lunch break.

Must be able to work through October 2nd, including weekends and holidays.

Must have consistent and reliable work attendance.

Must be to work on time.

Must have basic math and cash handling skills

PLEASE NOTE: Applicants are requested to apply in person.

About Us:

Great Alaskan Holidays is Alaska's finest RV sales, service and rental company. We are proud to be Alaska's only Winnebago, Itasca, and Era dealership. Our custom-built facility consists of 8 acres with a contemporary 27,000 sq.ft., two-story rental, sales, and service building plus an automated wash building large enough to clean a 40 ft. motorhome every four minutes. The RV Service Center features 12 service bays with gasoline and propane service, and the most modern equipment for doing authorized Ford Warranty, Onan Generator, plus Winnebago and Itasca motorhome service and repairs. Our Ford Factory Trained Technicians have the skills to solve any and all of your RV issues. The Parts and Accessories store is stocked with all the RV essentials.

Vacancy caducado!

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