Vacancy caducado!
Span Alaska Transportation, established in 1973, is a premier; asset based Freight Forwarding Company servicing the great state of Alaska. Our dedicated team provides superior service with exceptional care and attention to detail. We are always interested in exceptional people with superb skills who are a dependable team player, thrive on challenge and strive to always bring out the best in others while achieving their best.
Excellent pay and benefits. We have new equipment that is professionally maintained by our staff of full time mechanics.
Benefits include medical, dental and vision insurance, PTO, holiday pay, and 401K retirement plan.
The primary functions of this position are to process freight bills and to assist customers with freight tracking and status information in an efficient and professional manner.
Tasks:
Accurately prepare assigned billing, including receiving, inputting.
Process paperwork related to invoices, delivery receipts, manifests, damages, shortages, refusals, bills of lading
Assist customers (over phone and via email) and provide information regarding their freight in a polite and professional manner. Activities may include, but not limited to:
o Tracing/researching freight status
o Marking bills
o Answering questions (specific and general)
o Obtaining corrections or re-rates
Provide updates or reports as appropriate
Sort and distribute paperwork within the office
Consistently follow all safety procedures
Assisting in general clerical duties. Activities may include, but not limited to:
o Copying
o Faxing
o Imaging/scanning
o Filing
o Answering in-coming phone calls
Assist coworkers and other departments as requested
Other duties as assigned
Please apply through email
2+ year of Transportation Experience preferred
3+ years of office customer service preferred
3+ multiline phones
5+ years software skills (Microsoft office suite)
70 wpm
Skills and Abilities
Active Listening (English)
Speaking (English)
Writing Comprehension (English)
Reading Comprehension (English)
Judgment and Decision Making
Time Management
Computer
Multi-Line Phone System
Prioritization
Organization
Attention to Details
Social Perceptiveness
General Office Operations
Special Certifications/Licenses
Hazardous Materials Certification within one year of hire
Education and Experience:
High School diploma (or equivalent) required
One to two years of general office experience required
Transportation or freight experience preferred
Any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position
Supervision/Management:
This position is not a supervisory role
Physical Demands
Ability to sit at a desk and/or in front of a computer for an extended period of time
Ability to independently move up to 20 pounds
Ability to use proper lifting techniques when needed
Ability to do repetitive motions
Ability to work in a warehouse environment where exposure to the elements and exhaust fumes are likely
Vacancy caducado!