Vacancy caducado!
Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized five years in a row by Alaska Business magazine readers.
First National Bank Alaska, FNBA, is seeking a Loan Servicing Specialist. This position will be responsible for providing complex loan servicing support and escrow functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assists internal and external customers with complex loan or escrow questions, which may pertain to loan, tax, reserve, partial collateral releases, and insurance issues; prepares necessary correspondence and provides supporting documentation.
2. Researches and addresses complex and unusual loan and escrow servicing-related issues and customer complaints, forwarding only the most complex issues to the supervisor.
3. Reviews and reconciles various reports; identifies, researches, and resolves errors and inconsistencies; analyzes account activity and prepares statements as necessary.
4. Develops subject matter expertise and stays abreast of pertinent regulatory requirements and bank procedures and policies, communicates with investors to ensure compliance with established guidelines.
5. May act as a lead within assigned unit, directing workflow and reviewing junior staff work for accuracy and completeness; trains new employees, identifies and addresses the ongoing training needs of staff.
6. Performs other work related duties as assigned by supervisor.
SUPERVISORY RESPONSIBILITIES:
May supervise assigned delegates within a unit of the Loan Servicing Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommending new hires, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Minimum: Four years loan servicing, real estate, financial industry or related experience; or equivalent combination of education/training and experience; relevant education and/or training may be substituted for up to 2 years of experience.
Preferred: Experience in a lead role.
FNBA offers:
Family friendly culture
Team environment
Advancement opportunities
Competitive compensation
Generous paid time off
Comprehensive benefits
Visit FNBAlaskaJobs.com to view the full job posting and apply.
All applications must be received through FNBA's website to be considered.
FNBA is an Equal Opportunity Employer, Member FDIC and Equal Housing Lender.
Vacancy caducado!