Vacancy caducado!
- Bachelor's degree in computer science, information technology, engineering, or a related discipline (preferred); OR 3+ years of related business work experience in lieu of a degree
- 3+ years of experience with the installation, configuration, and monitoring of OSIsoft PI System servers, interfaces, and user tools (preferred)
- 3+ years of experience as a system administrator of OSIsoft's PI System (preferred)
- 3+ years of experience with OSIsoft PI System tag creation, tag monitoring, and tag maintenance (preferred)
- 3+ years of experience with performance optimization and monitoring system health for the OSIsoft PI System (preferred)
- 3+ years of experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications (preferred)
- Experience with the monitoring and maintenance of OSIsoft PI System security and the deployment of patches
- Working knowledge of application development life cycles
- Experience supporting and maintain databases such as SQL Server
- Technical knowledge of networks, firewalls, and related hardware and software
- Experience with Windows system administration version 2016 and above
- Demonstrated ability to lead others in completing complex deliverables
- Experience with Active Directory Security
- Demonstrated ability to resolve complex technical issues that require significant freedom of action and sound judgment
- Strong organization and customer service skills
- Experience with PowerShell Scripting (preferred)
- Strong experience with documenting procedures and best practices
- Experience in Microsoft .NET application development (preferred)
- Strong oral and written communication skills
- Demonstrated ability to work with external vendors of software packages and coordinate deliverables between internal and external teams
- Demonstrated ability to easily and quickly learn business processes and technical skills to ensure effective project deliverables
- Demonstrated knowledge of software delivery life-cycle processes and the ability to apply solution delivery best practices
- Experience in supporting end users with the use of technology
- Ability to adapt and learn new technologies quickly
- Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, PI System Explorer, and PI Vision)
- Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems
- Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations
- Create, monitor, and provide maintenance for PI system tags
- Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management
- Perform root cause analysis along with recommending and implementing preventive techniques as required
- Develop and maintain effective application technical support documentation including procedures
- Support the evaluation of operating system upgrades and changes to support tools, including support testing
- Work directly with vendors and TO teams to troubleshoot and resolve issues. Ensure issues are properly documented, classified and escalated as appropriate.
- Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals
- Participate on project teams to deliver new functionality and to support corporate initiatives
- Comply with all applicable TO processes and procedures
- Adherence to change management processes
- Adherence to Service Level Agreement commitments
- Interact and provide support for end users including training
Vacancy caducado!