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Integral Property Management
Maintenance Supervisor
Primary Responsibilities:
Reports daily to the Property Manager and coordinates with the Director of Maintenance to ensure the completion of all service priorities including service requests, turnkey, move-ins, preventive maintenance, status of budgets and staffing.
Directly supervises all service associates (when applicable) including technicians, groundskeeper and housekeepers.
Strives to complete all resident service requests within a 24-hour period and a 100% completion ratio each week for those work orders.
Completes and signs service requests and monitors the use of "Rate Your Maintenance Cards" by each Maintenance Associate.
Coordinates the turnkey process for vacant units and ensures timely completion.
Ensures that a Market Ready Punch-Out List is filled out for each unit punched, and given to the On-Site Property Manager to be filed. Also inspects the unit after completion of the punch.
Uses exclusively the vendors listed in the "Approved Vendors List".
Adheres to the policy for "Inventory and Stock Guidelines" whenever the property is financially able.
Works with the On-Site Property Manager on maintenance budget categories in order to manage expenditures.
Coordinates "Emergency On-Call" for the property.
Provides back-up support for individuals sharing in the emergency On-Call rotation.
This is a hands-on position requiring a share of completing service requests, punch-outs, etc. The Service Supervisors shall share in "Emergency On-Call" requiring 24-hour availability during the "On-Call" period. Additionally, they may be requested to help at other properties including "On-Call".
Previous Work Experience:
1. Prefer a minimum of three years of experience in apartment maintenance.
2. Supervision experience in a similar or related field, if he/she will be supervising personnel.
3. Experience in dealing with customers or the general public.
Education/Training:
1. Must be certified Universal or Type I and II for refrigerant recovery.
2. Trade school courses in HVAC, electricity, plumbing, etc., preferred.
3. High School Diploma or GED preferred.
4. Some written and verbal skills required for ordering parts, completing work order analyses, resident communications, etc.
This position is bonus eligible. We offer 401(k) match, paid vacation, paid sick days, medical, dental, vision, life insurance and additional voluntary insurances.
Integral is an Equal Opportunity Employer
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