Job Details

ID #866307
Estado Alabama
Ciudad Birmingham
Full-time
Salario USD TBD TBD
Fuente Alabama
Showed 2018-09-03
Fecha 2018-08-14
Fecha tope 2018-10-13
Categoría Fabricación
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Field Service Engineer (Birmingham)

Alabama, Birmingham 00000 Birmingham USA

Vacancy caducado!

Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your commercial, analytical and technical skills? Do you want to do this in an international, global, but personal environment?

Then this might be your chance to become a part of our innovative and enthusiastic Service Team. Â In this role you will performÂinstallations, repairs and maintenance of complex scientific and analytical instrumentation.

Repair and maintenance of complex scientific and analytical instrumentation.

Perform installation of equipment from delivery to sign-off.

Respond to customer by telephone within 4 hours to evaluate problem.

Perform preventative maintenance per maintenance schedule.

Inform appropriate personnel on all problems using ESCALATION procedure.

Maintain manuals and submit electronic paperwork timely and accurately.

Maintain excellent communication with Regional Supervisor on all matters.

Notify Call Center of location and progress daily for logging.

Process parts return and repair in accordance with all policies and guidelines.

Keep customers well informed on any open issues.

Manage direct account responsibility with minimal supervision.

Assist in different areas within the District.

Repair and maintain analytical instrumentation with little or no supervision.

Perform all the above duties in accordance with applicable ISO9000 directives and company policy.

Ability to lift up to 50 lbs.

80 % Travel (including Overnight Travel and some international travel)

At least 3-5 years of experience in electronics or in the electro-mechanical field and/or recent and relevant class work. Any previous education or experience in chemistry or a chemistry lab is a plus.

Excellent customer relationship skills including, communication, accountability, and the ability to understand customer needs and how best to handle these.

Bachelor's degree preferred, AAS Electronic Technology or equivalent    Â

Malvern Panalytical is at an exciting stage in its growth and as such can offer the right candidate the ability to develop their knowledge and skills as well as good opportunities for progression. Our benefits package includes a competitive salary, company profit share scheme, an employer matched 401(k) savings, medical and dental coverage and tuition reimbursement.ÂÂ

To apply, send your resume, cover letter and salary requirements via email to recruitment-usa@malvern.

EOE

Vacancy caducado!

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