CSA (Auburn)

Now HiringVolt is seeking a Customer Service Specialist to join our team in Auburn, Ca. You will be responsible for helping customers by providing product and service information as wells as processing orders using an ERP system.Responsibilities:Handle customer inquiries and process ordersProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Two to Four years experience processing orders and maintaining accountsThe ability processing quotes and orders utilizing an ERP systemAbility to build rapport with clients, both internal and externalAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsExcellent Computer SkillsVolt is an Equal Opportunity Employer