Service Manager

OverviewGCR is one of the nation’s largest full-service Tire & Service companies. Our extensive network of tire stores provides greater availability for customers to purchase tires and related services. GCR Tires & Service is a division of Bridgestone America's Tire Operations (BATO), providing outstanding service from well over 200 locations in 48 US States and Eastern Canada. GCR Tires & Service has the right mix of service, new tire and re-tread knowledge to ensure the ongoing success of our customers. Most of our locations also offer 24-hour roadside assistance. We offer a wide variety of passenger, light truck, medium truck, agricultural, industrial and off the road tires from brands such as Bridgestone, Firestone, and many more.Position SummaryResponsible for the supervision of all service personnel to ensure maximum productivity and efficient service.Responsibilities

Supervision 6 and more service personnel; evaluate the performance, provide training, and assist in the hiring

Schedules all service. (leads all services scheduling directly or indirectly)

Provide Store Manager with service reports

Solicit service and product sales via direct contact with customers

Control of physical assets: equipment and inventory. Ensure that tools for shop and service trucks are replaced and/or repaired

Responsible for the accuracy of mileage, maintenance and fuel consumption records on service vehicles

Ensures that all service vehicles have regular preventative maintenance and are in proper operating condition

Any other duties as assigned by Store Manager

Qualifications

High School Diploma or Equivalent required

Must be able to lift and/or move tires weighing between 30-250 lbs. with or without mechanical assistance

Repetitive and sustained exertions, forceful exertions, awkward postures, mechanical stress concentrations, vibrations

Previous Supervisor Experience (Preferred)

Strong communication, customer service attitude and selling skills

Must have a valid driver’s license and maintain a satisfactory driving record

Pre-employment drug test/physical/ background check will help assure we build teams of people who can best work with others and serve customer needs

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.Employee Type Regular Full-TimeDegree Preferred High SchoolRequisition ID 2019-167126Posted Date 9/3/2019Location US-WA-AuburnZip Code 98002Functional Area ManagementCategory ManagementAs an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.